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Terms of Service

Terms of service

Please take a few minutes to review these Terms and Conditions. Your use of our website as well as any purchase of products from us constitutes your agreement to follow these Terms and Conditions and to be bound by them.



Black Forest Wood Co. reserves the right to update or modify these Terms and Conditions at any time without prior notice. For this reason, we encourage you to review these Terms and Conditions whenever you purchase products from us or use our Web Site.



Our shipping and processing charges are intended to compensate our company for the cost of processing your order, handling and packing the products you purchase and delivering them to you. We encourage you to also review detailed information about our shipping policies.



We welcome your comments about our Web Site. However, any comments, feedback, notes, messages, ideas, suggestions or other communications (collectively "Comments") sent to our Web Site shall be and remain the exclusive property of Black Forest Wood Company. Your submission of any such Comments shall constitute an assignment to Black Forest Wood Company of all worldwide rights, titles and interests in all copyrights and other intellectual property rights in the Comments. Black Forest Wood Company will be entitled to use, reproduce, disclose, publish and distribute any material you submit for any purpose whatsoever, without restriction and without compensating you in any way. For this reason, we ask that you not send us any comments that you do not wish to assign to us, including any confidential information or any original creative materials such as stories, product ideas, computer code or original artwork.



To the extent our Web Site contains hyperlinks to outside services and resources, the availability and content of which Black Forest Wood Company does not control, any concerns regarding any such service or resource, or any hyperlink thereto, should be directed to the particular outside service or resource.



This Web Site and all Content available on this Web Site are provided on an "as is" basis without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose. You acknowledge, by your use of this Web Site, that your use of this Web Site is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of this Web Site, and that Black Forest Wood Company shall not be liable for any damages of any kind related to your use of this Web Site.



The prices displayed on our Web Site may differ from prices that are available in store. The prices displayed in our catalogs are quoted in Canadian Dollars and are valid and effective only in Canada unless otherwise stated.



From time to time there may be information on our Web Site or in our catalog that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. Black Forest Wood Company reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order).

Any action relating to the use of the Web Site, catalogs or any transaction with Black Forest Wood Company must be brought in the provincial or municipal courts located in Alberta, Canada



Warranties on machinery sold by Black Forest Wood Company are provided by the manufacturer and range from 1 to 10 years. Warranty information for specific products are available in their product listings and / or on each of the respective manufacturers' web sites.

In order to claim a warranty, all products that you believe may be defective must be returned prepaid, along with a copy of your original invoice or proof of purchase, as described in our return policies. Warranties do not cover products misused, abused or that have been modified in any fashion. Normal wear and tear is also not covered by manufacturer's warranties. Please refer to our return policy and the manufacturer's warranty for complete details.

Specific exceptions are noted in the manufacturer's product warranty. To satisfy any warranty requirements, we will replace or repair (at our discretion) any warranted product that proves to be defective in materials or workmanship. We reserve the right to withhold replacement or repair until we've had a chance to inspect the product.

All warranties and information within Black Forest Wood Company's website is listed in specific relation to product guarantees, expressed or implied, with respect to quality, merchantability, or fitness for a particular purpose. Black Forest Wood Company shall in no event be liable for injuries, accidental or otherwise, death to persons, or damage to property, or for incidental contingent, special or consequential damages arising from the use of any products.



At Black Forest Wood Company we make every effort to ensure that our pricing and product information is accurate. However, in the event of an error, we reserve the right to correct pricing mistakes that occur as a result of typographical errors, or printing mistakes. All prices are subject to change without notice and are limited to stock on hand.



Black Forest Wood Company is required to charge the appropriate Federal and Provincial taxes as dictated by each Province and Territory.



Black Forest Wood Company is located in Calgary, Alberta and only Canadian currency is accepted through our online store. If a product is listed in US funds, please contact us directly for more details on payment.



We do our best to avoid backorders, they are costly to us and annoying to you. If however an item has to be backordered, our Customer Service Department will contact you and advise you of anticipated product delivery dates. Unless otherwise stated, you have the right to cancel any of your backordered items at any time before your order is shipped. If you wish, you may also choose to have us hold your entire order until all items are in stock and can be shipped together. Additional shipping charges will apply if you wish to have your backorder ship separately from your other items.