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    FAQ

    With the high amount of questions we get every day, we've collected the top requests into this FAQ list.
    If you do not find an answer to a question you may have, you can send an email to info@blackforestwood.com

    GENERAL QUESTIONS

    We are located in Calgary Alberta, Canada. Our address is Bay 7, 603-77 Avenue SE, Calgary, AB, Canada T2H 2B9 

    Yes! We are not just a production shop, but a retail store as well. You can browse our lumber and machinery, and see the showroom. If you are coming from out of town, please let us know ahead of time so we can give you a proper tour of our space.

    * During the Covid-19 Pandemic we are closed to the public. We have curb side pick up available through online ordering.

    We have a curated selection of our finished tables and doors here on our website. The best way to see all of our work, and the process from start to finish, is through our Instagram and Facebook.

    You can check us out on these channels below:
    Instagram
    Facebook

    We have the means to ship manufactured products (eg resin art, finished furniture, etc) all over the world. We have limitations when it comes to raw wood as well certain products.

    For any further international shipping questions, please email info@blackforestwood.com

    Yes! We stock BF Resin products, which we primarily use in our shop. We also carry Ecopoxy pigments, Osmo, as well as most other things you see in our videos.

    Click this link to see our full list of products.

    We pride ourselves in stocking up to 130 types of wood, both exotic and domestic. This includes everything from carving blocks, live edge slabs, turning blanks, instrument grade material, and so much more. 

    Table Questions

    All of our tables are custom, so there is no one set price for our tables. 

    If you are seriously interested in getting a custom table, you can fill out our Table Quick Quote form here.

    We specialize in custom solid wood tables. Most commonly we build dining tables, coffee tables, conference tables, countertops, desks, and wall art. As nearly all of our work is custom the options are limitless, you are able to choose from things like: resin or no resin, resin colour, live edge or straight edge, wood species, base design, finish type, and much more.

    Our typical lead time for tables is 6-10 weeks. However, as we continue to get busier our lead time grows longer. If you have a time sensitive project we recommend you get orders in as quickly as possible to ensure that we can see your deadlines. 

    The best way to clean your piece is with a soft cloth and water, there is no need to use chemicals on the surface of your table. We also have maintenance products available that will prolong the life of the finish on your piece.

    Epoxy questions

    The liquid you are seeing is called BF Deep Resin 2:1, which consists of 2 parts resin and 1 part hardener. After many years of trying many other products we decided to create our own superior product that works better then all the rest every time!

    This 2:1 ratio allows harder cures that are stable during the curing process and produce a clear product when comparing to others epoxy-resins.

    See our BF Deep Resins products here.

    BF Deep Resin is specially formulated to pour at 2" thick at room temperature or 20°C/69°F.   It has been tested to pour thicker with additional cooling. 

    We have a handy resin calculator to figure out the quantities you need here.

    On our resin pieces we most commonly use EcoPoxy metallic Colour pigments. We have also used Black Diamond Pigments. If you are wondering how we created a specific colour, the best way to find out is to comment on our social media post and we will respond back. 

    The type of finish we use always depends on the job, amount of resin, and ultimately the client's preferences. Right now we're using Osmo Polyx-Oil for the majority of our tables. Another option we use regularly is Polarion which is a 2K catalytic urethane.

    After the resin has cured, we use our CNC Machine to flatten the piece. 

    Epoxy can be sanded to 4000 Grit, however we sand to 320 grit and then apply 2 coats of Osmo 1101 Thin, and then 2 more coats of Osmo Polyx-Oil. We find this provides the best protection and is perfect when transitioning from wood to epoxy to wood again.

    Here is our sanding sequence:

    80 grit
    100 grit
    120 grit
    150 grit
    220 grit
    320 grit

    We use and sell Tuck Tape form building tape for our moulds.

    There's never been a set mould for the resin related projects we work on. Everything is built according to the individual job. You can check out our YouTube channel for an epoxy mould break-down, and many other videos!

    There are a few methods that we've found to be successful:

    1. Ensure your piece is level and your mould parts are straight
    2. Use lots of form building tape to ensure your mould is airtight
    3. Use silicone around corners where applicable and let set

    Door Questions

    Like our tables, every door we make is a custom and unqiue process.

    If you are seriously interested in getting a custom solid wood door, please email brad@blackforestwood.com

    We specialize in exterior doors with a solid wood frame and door jamb, complete with install and trim. We are also known for exterior door slabs and interior doors and packages.

    Currently, production is around 8 weeks.

    Workshop Questions

    Yes! We offer a variety of courses from woodturning to working with epoxy.

    You can see our list of in-house workshops here.

    The best way to get notified when new workshops are scheduled is to sign up for our newsletter. You can also enter your email into the "notify me" button when you go to the product page of the course you are interested in to be notified if a space becomes available!

    To sign up for the newsletter, click here.

    Yes! We have video courses so you can learn at your convienionce. 

    See our Webinar: Resin 101

    To learn about our cancellation policy, please check out our full Workshop Policies page here.